Privacy Policy
Effective Date: August 2026
At Masini Financial Group, protecting your privacy is one of our highest priorities. We are committed to safeguarding the personal information of our clients, prospective clients, and website visitors in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit our website or engage our services.
Your Privacy Rights
You have the right to:
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Know why your personal information is being collected, used, or disclosed.
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Expect your information to be used only for the purposes for which you have provided consent or as otherwise permitted by law.
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Know who is responsible for protecting your personal information.
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Expect reasonable safeguards to protect your information from unauthorized access, use, or disclosure.
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Request access to the personal information we maintain about you.
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Request corrections if you believe your information is inaccurate or incomplete.
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Withdraw your consent, where permitted by law, subject to legal and contractual obligations.
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File a complaint with our Privacy Officer or the Office of the Privacy Commissioner of Canada if you believe your privacy rights have not been respected.
Information We Collect
Depending on the services you request, we may collect personal information including:
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Name and contact information
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Date of birth
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Mailing address
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Employment and income information
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Financial information
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Credit-related information
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Insurance and investment information
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Health information where required for insurance products
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Information you provide through our website, contact forms, email, or telephone communications
When you visit our website, we may also collect limited technical information such as your IP address, browser type, pages visited, and website usage statistics through cookies and analytics technologies.
How We Collect, Use and Disclose Your Information
By contacting Masini Financial Group, submitting information through our website, or becoming our client, you consent to the collection, verification, use, retention, and disclosure of your personal information as reasonably necessary to provide financial advice, mortgage solutions, insurance products, investment strategies, and related services.
Your information may be used to:
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Respond to your inquiries.
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Schedule appointments.
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Assess your financial needs.
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Evaluate mortgage, insurance, or investment applications.
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Obtain quotes from lenders and insurance providers.
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Verify your identity.
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Evaluate underwriting requirements.
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Process applications and claims.
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Detect and prevent fraud.
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Meet regulatory and legal obligations.
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Improve our products, services, and website.
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Provide educational resources and information about products or services that may be relevant to your financial needs.
Where necessary, your information may be shared with trusted third parties including:
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Mortgage lenders
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Insurance carriers
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Investment providers
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Financial institutions
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Lawyers and legal representatives
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Appraisers
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Credit reporting agencies
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Government or regulatory authorities
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Technology service providers that assist us in operating our business
Some service providers may store or process information outside of Canada. In these cases, your information remains protected through contractual and security safeguards but may be subject to the laws of the jurisdiction in which it is processed.
What We Will Never Do
We respect the trust you place in us.
We do not sell your personal information to third parties.
We do not share your personal information with outside organizations for their own marketing purposes.
Access to client information is restricted to individuals who require it to perform their professional responsibilities. All team members are required to maintain the confidentiality of your information.
How We Protect Your Information
We maintain physical, electronic, and administrative safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
These safeguards include secure electronic systems, password-protected databases, restricted employee access, secure document storage, encryption where appropriate, and ongoing security practices.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve website functionality, understand visitor behaviour, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some features of the website may not function as intended.w
Marketing Communications
With your consent, we may send you educational content, newsletters, mortgage updates, insurance information, event invitations, or other communications that may be of interest.
You may withdraw your consent to receive electronic communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Your Privacy Choices
You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual obligations and reasonable notice.
Please note that withdrawing consent may limit our ability to provide certain products or services.
Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, regulatory, and professional record retention requirements.
When information is no longer required, it is securely destroyed or permanently anonymized.
Contact Us
If you have questions regarding this Privacy Policy, wish to access or correct your personal information, or would like to withdraw your consent, please contact our Privacy Officer.
Masini Financial Group
Email: info@masinifinancial.ca
Phone: 226-786-1840 ex800
Address: 1 Blue Springs Dr, Waterloo ON N2J 4M1
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or technology. The most current version will always be posted on this website.
By using this website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.